Dear Snarky – I Was Called A Bully At The Pediatrician’s Office

Dear Snarky,5439acf0cfdf9b62964edaa44ecc89db

Last week I took my child to his pediatrician for his well child check up. As we were waiting for the doctor this one mother, who was staring at her phone the entire time, allowed her very sick child, who seemed to be about 5 or 6, wander the waiting room snoting, coughing and sneezing over pretty much every square inch.

Finally, I had enough and I asked the mom to please keep her child from contaminating the waiting room. Well, she didn’t do that, but she did get up and tell the receptionist that I was “bullying her”!!!!! WTH?

 Her claims went all the way to pediatrician, who has known me for almost a decade, and he gave me a lecture about “courtesy.” I’m livid! Do you think I should change pediatricians or just take it because this doctor is one of the best in town?

 Signed, Devastated

Dear Devastated,

 Since I wasn’t there I don’t know if you were doing a polite, “You Hoo” to the mother of Typhoid Mary or if you were a shrew to an exhausted mom of a sick kid. That said I’m going to give both of you a pass and point my finger at the pediatrician office. 

1) They should have clearly defined sick kid and well kid parts of their waiting room or at the very least signage telling parents to corral their germs. 2) If my pediatrician, who has known my family for 10 years, attempted to give me a lecture on courtesy I would not go back. Because 3) the doctor should have a better trained staff that handles patient issues more delicately and doesn’t go tattle to the doctor about two moms having some issues in the waiting room. And finally the doctor’s focus should be on your child’s health not reprimanding you in front of your kid about an issue that is not related to the reason you have an appointment.

Maybe his practice needs to focus more on the spread of infectious diseases in his waiting room and less on scolding parents. Anyway you slice it – the way this was handled points to a pediatric team I wouldn’t want as my child’s trusted health partner. Do not walk, but run to a new doctor.

*If you have a question for Dear Snarky “21st Century Advice With An Attitude” please email me at snarkyinthesuburbs@gmail.com or private message me on my Snarky Facebook page.

5 thoughts on “Dear Snarky – I Was Called A Bully At The Pediatrician’s Office

  1. Nurse B says:

    It’s all good Snarky. I’ve been a nurse for over 20 years and you are correct the pediatrician’s office handle that situation horribly! A waiting room tiff should have NEVER made it all the way to the doctor and the doctor should have never gotten involved to the extent he did. This mom needs to find a doctor who is focused more on his/her patients and less on the waiting room drama.

  2. Natalie says:

    I totally agree with run do not walk to a new doctor based solely on my opinion that pediatricians need to have separate well and sick kid areas. Also, there are a million better ways the doctor’s office could have handle this from taking the mom who cried bully and her kid out of the waiting room into an exam room or the hallway and offering the mom with a well kid a bunch of anti bacterial wipes.

  3. Wanda Camp says:

    I think I would have given the doctor as good as he gave. I bring my well child in for a check-up and he/she is subjected to sick kids? Is this an attempt to drum up more business? Well you just lost mine.

  4. Cara Mendelsohn says:

    You’ve been a patient for 10 years and you can’t summon the courage to have a conversation with the doctor about the topic? That you were taken aback by the lecture on courtesy and lack of concern about keeping children healthy, and wonder what steps the office is taking to keep children healthy is a good starting point for a pivotal talk. I think an opportunity for the doctor to explain her/his point of view is in order before leaving.

    On Wed, Jan 25, 2017 at 8:47 AM Snarky in the Suburbs wrote:

    > > > > > > > > > > > > > > > > > > snarkyinthesuburbs posted: “Dear Snarky, > > > > Last week I took my child to his pediatrician for his well child check up. > As we were waiting for the doctor this one mother, who was staring at her > phone the entire time, allowed her very sick child, who seemed to be about > 5 or 6, wander ” > > > > > > > > > >

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